Privacy and Cookie Policy
Our contact details
For this purpose, the Data Collector is Adaptive8 Ltd of Suite A, 82 James Carter Road, Mildenhall, Suffolk IP28 7DE, company number 15479815, incorporated in England and Wales.
Our contact details are:
Phone Number: 0203 026 3854
E-mail: Info@adaptive8.com
Website: www.adaptive8.com
The policy includes all data that is shared with us, whether by using our website at www.adaptive8.com or by interacting with us directly. The policy will explain what happens to any personal data that you share with us or that we collect from you when you visit our website.
This policy was last updated on 10 March 2024.
The type of personal information we collect
We may collect and process the following information about you:
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Your name and contact information, such as your home or business address, email address and telephone number;
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Biographical information which may confirm your identity including your date of birth, tax identification number and your passport number or national identity card details, country of domicile and/or your nationality;
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An understanding of your goals and objectives in procuring our services;
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Information about your employment, education, family or personal circumstances, and interests, where relevant;
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Such other categories of personal data as may be the case.
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
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From the information you provide to us when you meet us;
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From information about you provided to us by your company or an intermediary;
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When you communicate with us by telephone, fax, email or other forms of electronic communication. In this respect, we may monitor, record and store any such communication;
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From publicly available sources or from third parties, most commonly where we need to conduct background checks or pre-employment screening about you;
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During the recruitment process, you (as job applicant) may be required to provide sufficient personal data so that we may, as appropriate and/or applicable, assess your suitability for the position being applied for; and
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From the information you provide to us when you contact us or when you made a job application with us.
We use the information that you have given us in order to:
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Provide a service to you.
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Provide you with employment.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can remove your consent at any time. You can do this by contacting info@adaptive8.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
The basis for processing your personal data (other than with your consent), how we use that personal data and whom we share it with
(i) Performance of a contract with you
We may process your personal data because it is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.
In this respect, we may use your personal data for the following:
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To prepare a proposal for you regarding the services we offer;
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To provide you with the services as set out in our services agreement or terms of engagement with you or as otherwise agreed with you from time to time;
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To deal with any complaints or feedback you may have;
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For any other purpose for which you provide us with your personal data; and
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For background checks and pre-employment screenings, including conducting such checks and screenings on job applicants and employees.
(ii) Legitimate interests
We may also process your personal data because it is necessary for our legitimate interests, or sometimes where it is necessary for the legitimate interests of another person.
In this respect, we may use your personal data for the following:
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For marketing to you.
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Training our staff or monitoring their performance;
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For the administration and management of our business, including recovering money you owe to us, and archiving or statistical analysis;
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To protect our rights or those of you and/or our clients and/or to prevent fraud;
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To develop and improve our services or to strengthen our relationship with you;
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Seeking advice on our rights and obligations, such as where we require our own legal advice;
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Monitoring and recording telephone calls and emails and internet use in accordance with our IT policies.
(iii) Legal obligations
We may also process your personal data for our compliance with a legal obligation which we are under.
In this respect, we may use your personal data for the following:
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To meet our legal, compliance and regulatory obligations;
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As required by tax authorities or any competent court or legal authority;
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Monitoring and recording telephone calls and emails, and conducting background checks and pre-employment screenings for compliance; and
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For the prevention and detection of crime, and in order to assist with investigations (including criminal investigations) carried out by the police and other competent authorities.
Cookies
Our website uses cookies to track your use of our website and improve your experience. For full details on how cookies are used, please read our Cookie Policy below:
Cookies are small text files saved to your device that can be used by websites to make a user's experience more efficient. Cookies can be used to analyse website traffic and for advertising and marketing purposes. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.
Essential Cookies
Essential cookies keep your information secure while you use Adaptive8.com. we do not need to ask permission to use them.
We use the following essential cookies:
Cookie Name | Purpose | Duration | Cookie Type |
|---|---|---|---|
wixLanguage | Used on multilingual websites to save user language preference | 12 months | Functional |
fedops.logger.X | Used for stability/effectiveness measurement | 12 months | Essential |
bSession | Used for system effectiveness measurement | 30 minutes | Essential |
TS* | Used for security and anti-fraud reasons | Session | Essential |
smSession | Used to identify logged in site members | Session | Essential |
consent-policy | Used for cookie banner parameters | 12 months | Essential |
_wix_browser_sess | Used for system monitoring/debugging | session | Essential |
_wixCIDX | Used for system monitoring/debugging | 3 months | Essential |
SSR-caching | Used to indicate the system from which the site was rendered | 1 minute | Essential |
svSession | Used in connection with user login | 12 months | Essential |
hs | Used for security reasons | Session | Essential |
XSRF-TOKEN | Used for security reasons | Session | Essential |
Analytics Cookies (Optional)
With your permission, we use Wix Analytics to collect data about how you use our website to help us improve our service.
Wix is not allowed to use or share our analytics data with anyone.
Wix stores anonymised information about:
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How you got to adaptive8.com
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The pages you visit and how long you spend on them
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Whether you are a new or returning visitor
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Whether you accessed via a desktop or mobile device
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Your location
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Marketing Communications
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Under the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations, we may send you marketing communications if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and - in each case - you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However, you can still opt out of receiving marketing emails from us at any time.
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Before we share your personal data with any third party for their own marketing purposes we will get your express consent.
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You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at info@adaptive8.com at any time.
Retention of your data
We will retain your personal data for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation). In particular:
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we will in most cases retain your personal data for a period of seven (7) years after the termination of our contractual or other relationship with you in case any claims arise out of the provision of our services to you; or
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in the case of unsuccessful applicants who applied via the applicant portal, unless otherwise notified to you, we will retain and use the information you provided to us for a period of 365 days from the date of application.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@adaptive8.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@adaptive8.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk